Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
shiny-segment is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services.
Information We Collect
We may collect the following types of information:
- Name and contact details provided through our enquiry forms
- Email address for communication purposes
- Project-related information you choose to share
- Technical data such as IP address, browser type, and device information
- Usage data including pages visited and time spent on our website
How We Use Your Information
Your information is used for the following purposes:
- Responding to enquiries and providing quotations
- Delivering our renovation and design services
- Improving our website and user experience
- Complying with legal obligations
- Sending relevant updates about your project or our services, where you have consented
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your data
- Contract: Where processing is necessary to fulfil a contract with you
- Legitimate Interest: Where processing is necessary for our legitimate business interests
- Legal Obligation: Where we are required to comply with the law
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our website
- Professional advisers such as accountants or legal counsel
- Regulatory authorities when required by law
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months unless you request earlier deletion.
Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability where applicable
- Withdraw consent at any time
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at [email protected]